How to Order

We welcome you to browse our store and add items to your Shopping Cart. Once you have finished shopping, follow the steps and you will be directed to our Shipping and Checkout pages.

What shipping options do I have within Australia?

We use Australia Post to ship all orders within Australia. We offer a Flat Rate of $9.95 for Regular Post orders. Registered Post is available for an additional $1.00 per order. You will be asked to choose a shipping option during the Shipping and Checkout process. These options are summarised below. Orders are shipped from Melbourne, Australia.

Regular Post Registered Post Express Post

How Much Will it Cost to Ship My Order?

$9.95 Flat Rate Shipping (Regular) & $10.95 for Registered Post (Trackable) applies to all areas within Australia. Free Delivery applies to all orders delivered within Australia over the value of $150. All orders over $150 will be sent by Registered Post and will be trackable. Free Delivery does not apply to Express Post or Courier deliveries. Free Delivery also applies to New Zealand orders over AUS$200 but for Bulky items (eg: luggage) a shipping fee may apply. We will contact you if additional charges apply.

How is Express Post shipping calculated?

The Express Post shipping cost is determined by the total weight of your parcel and matched against current Australia Post postage rates. At the bottom of your Shopping Basket summary, accurate shipping costs will be displayed. Please note, Free Delivery offer does not apply to Express Post orders.

How long will it take to process my order?

Once we receive your order with payment, it will leave our warehouse within 1-2 business days. Generally all orders received between 3pm Friday and midday Monday will be sent by close of business Monday. We process and send orders each Monday – Friday to ensure you receive your items as quickly as possible. As soon as your order has been sent we will be in touch by email to let you know your parcel is on the way.

What if my order is urgent?

We offer an Express Post service for orders that need to be received quickly. This service can be selected on the Shipping page during Checkout. To ensure your order is dispatched as quickly as possible, we also suggest that you contact us directly on 0418 187 794 or email orders@kidsbags.com.au once you have completed checkout. This will bring further attention to your urgent delivery request.

Do you ship outside of Australia? If yes, how can I pay?

Yes, we have helped many international customers and welcome you too ! The quickest and easiest way to pay is via PayPal using your VISA or Mastercard or your PayPal balance.

What international shipping options do I have?

We use Australia Post to ship all international orders. International customers will be asked to choose a shipping option during the Shipping and Checkout process. These options are summarised below: